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Events Calendar

AAPM Webinar #1 - Managing Emails (Practice Managers)
Start Date/Time:
Thursday, 8 February 2018 1:00 PM (UTC+10:00) Canberra, Melbourne, Sydney
End Date/Time:
Thursday, 8 February 2018 2:00 PM (UTC+10:00) Canberra, Melbourne, Sydney


Webinar #1: Managing Emails

Audience: Practice Managers

How much time do you waste in your inbox?
Reading emails, answering them, forwarding, deleting and filling?
What many don't know is by combing clever thinking with often ignored or (unknown) email features, you can save a phenomenal amount of time and become a master of communication, customer service and response.
Debbie will give the answers to solve problems and significantly eliminate wasted time with email.  This presentation is NOT just software how-to's.  You can go to any training course for that!
It is a practical business application - specific business problems and the solution focus that makes it different. (Software covered will be Outlook 2007 - 2016 and Gmail)
With the Knowledge you gain, you'll be able to completely change and streamline email response to incoming enquiries; free up a significant amount of time; stay on top of communication AND ensure you handle important email as a priority.

Learning Outcomes:

  • Folder structure and organisation.
  • Automatically sort, prioritise, answer incoming emails.
  • Never retype similar email content again.
  • Flags vs Tasks vs Calendar Reminders
  • Never letting the ball drop with clever use of Tasks

Presenter: Debbie Mayo-Smith
Debbie is one of the most in-demand speakers and trainers in Australia. A media columnist as well as best-selling author of sixteen books, Debbie has wowed audiences and sharpened the activity of over 1 million individuals around the world through her presentations, quick tip newsletters, articles, books and videos. She is well-loved for her entertaining and practical, plain talking technology quick tips and is know as Ms Productivity by the media, and it's not just for her work; Debbie is also a mother of six children including twins and triplets!

* AAPM reserves the right to change the program without notice.

Members - $40
Non-members - $80

CPD Points:
This webinar attracts 5 CPD points for AAPM members, which will be automatically allocated once aired.

Registrations now closed for this webinar.

Participant Tips for Webinars Day Prior to Webinar

> You will receive an email with a link to the webinar the day prior (a reminder is also sent on the day of webinar). Ensure you check your inbox, spam or junk mail for this email. If you have not received email by COB the day prior, please contact AAPM Head Office on 1800 196 000.

> Note: The email with webinar link will be sent to the email address you used to register for webinar today.

> This same email address will also be your login on the day. The same login cannot be used by multiple people simultaneously.

Day of Webinar
> Log in up to 30 minutes prior to start time. We recommended logging in early to allow time to check your system and connections.
> If you are experiencing difficulty hearing the sound through your computer, please dial in through your telephone. Dial: 1800 896 323, Enter Pass Code 3763919118#
> Should you require technical assistance before or during the webinar, please dial Redback Support on 1800 733 416.
> Please only use the chat box for relevant questions intended to the presenter.
> Please ask questions concisely. Webinars are focused; be sure your questions are too. Inconsequential chat may be distracting to the presenter and other participants.

Can’t Watch the Webinar Live?

Not a problem. You will be sent an email with link to recorded webinar approximately 1 week after the webinar has aired, so you can watch at a time convenient to you.

CORPORATE and PRACTICE MEMBERS: Please contact AAPM on 1800 196 000 to register your additional practice emails, at least 1 week prior to each webinar.

* AAPM reserves the right to change the program without notice.


Updated on Wednesday, 13 December 2017