OPTIMISE Partnership Project - Practice QI activity
(5 to 10 hours, depending on individual Practice Manager's involvement)
The activity will improve accessibility and quality of primary health care services offered to refugee patients. Participating practices will have access to practice-wide training and resources from experts in refugee health. Participating staff at each practice will work as a group, guided by a facilitator, to make action plans to address areas for improvement and to monitor the implementation of these plans.
Participating practice managers will gain knowledge and practical skills in business and clinical processes relating to refugee health care.
The training will be in four core competencies: use of interpreters, recording of refugee status, comprehensive physical and mental health assessments, and refugee health services and referral pathways. Depending on areas of need or interest, practices can also receive training in a number of optional competencies.
Training will occur over 6 months through on-site visits and phone calls. (This activity has also been accredited by the RACGP.)
For more information and to register, call (03) 9905 0504.