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Practice Manager - Springwood
Short Profile
Springwood General Practice is looking for a dynamic Practice Manager to head our administration team and work with our clinicians to deliver outstanding health care services.
Job Number:
Job Category:
Practice Manager
Job Type:
Full Time


Springwood General Practice has been providing quality GP services to our community for over 40 years. We are a GP-owned private billing practice with 14 GPs supported by 4 nurses and our experienced reception and administration staff.

We are looking for a medical practice manager with a passion for exceptional customer service, business improvement and team building. The successful candidate will have general practice administration knowledge and will be keen to work with a like-minded team of talented professionals in our happy work place environment and to build on our exceptional reputation.

You will need to be able to demonstrate:

  • at least 3 years experience within a similar role
  • a deep knowledge of current best practice in general practice management including MBS and HR legislative requirements
  • an ability to work in close collaboration with five GP directors
  • exceptional customer service skills
  • a focus on improvement and innovation
  • a proven ability to nurture clinical and management team shared goals
  • a compassionate approach to patient interactions
  • structured processes for ensuring the ongoing viability of the business
  • business management abilities, including experience with financial reporting, workforce planning, scheduling, managing debtors and problem solving
  • organisational skills to manage competing priorities and deadlines
  • well developed knowledge of the health care environment and the ability to develop and implement short and long term goals
  • a commitment to ongoing professional development

In summary the role includes the following required skills:

  • Business & financial reporting
  • Human Relations experience
  • Industrial Relations experience
  • IT coordination & organisation experience
  • Maintaining management systems experience
  • Experience in developing and maintaining professional associations
  • Proven leadership skills
  • Outstanding communication and customer service skills
  • Strong organisational and time management skills
  • Excellent presentation and a professional manner
  • Commitment to ongoing professional development
  • Team player
  • Experience in General Practice

The role also includes the following desirable skills:

  • Business administration qualification or Diploma of Practice Management
  • Experience with Best Practice software
  • Experience with Xero & Xero Payroll

For more information or to send your CV, please email Robyn Kastrissios (07) 3208 6122

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