The winner of the 2016 National Practice Manager of the Year Award was announced at our annual conference in October.
National Practice Manager of the Year 2016
Brooke Street Medical Centre, Woodend VIC
Deborah manages a large multi-disciplinary rural practice in central Victoria. She has been successful in growing the practice, gaining many important grants to implement local health programs, including a pain management clinic, and recently completed their 4th cycle of accreditation. She used her business planning skills to develop the practice’s “Fit in Life” Gym and established an innovative Treatment Room where doctors and nurses work as a team to ensure patients’ needs were met when a shortage of doctors put extreme pressure on the practice
Bondi Road Doctors, Bondi NSW
Heather has been in Practice Management for 15 years and played a major role in setting up a unique, boutique style practice to provide comprehensive care for all patients in this diverse and busy location. Heather has a Diploma in Counselling and is currently completing her Diploma in Professional Practice Leadership, successfully implementing her knowledge into the practice. She has installed tools and processes to help drive change and growth, assist staff and improve patient outcomes, is an accreditation surveyor, facilitates a PM networking group, and shares her tips and passion to succeed
MyPhysioSA, Mount Barker SA
Vicki manages a thriving Allied Health Practice which she has helped grow to three clinic locations. She is already planning the direction and growth of the business into the 2020s and has introduced many innovative ideas to improve both the patient experience and the practice’s bottom line, including a new system of budgeting, expenditure and financial data. She’s embraced a broad platform of social media for health and wellbeing updates and production of treatment videos and information blogs. Vicki sees herself as the guardian of the team values and positive workplace culture that are the foundation of the practice.
Hope Island & Homeworld Helensvale Medical Centres, QLD
Anthea is committed to ongoing professional development and has recently achieved Certified Practice Manager status. Managing her large team of health professionals across two sites requires flexible responsive leadership and team building skills. Anthea is passionate about quality improvement and is proactive in introducing protocols to ensure best practice. She has established a range of initiatives to enhance the development and growth of the business and ensure great service delivery options for her patients.
Panaceum, Geralton WA
Louise was involved in developing the vision of the Panaceum Group to be “the leader in healthcare through innovation”. She has been proactive in taking on additional training and professional development to expand her knowledge, regularly undertaken self-directed research on pertinent topics and has provided training for GPs and Registrars around the importance of the role of Practice Managers. She has been an active mentor in her local region and provides leadership training to her large team in a practice which sees over 9000 patients a month.