The Practice manager is to work closely with the Practice Principals to ensure the smooth running of Bluff Road Medical. The Practice Manager plays an integral part in the team that delivers quality care and service to the Practice's Patients. The Practice manager has key responsibility for smooth day to day operations of the office functions provided to our patients, doctors, nurses and suppliers. The role entails using human resources, organizational, patient accounting and public relations skills to provide both a considerate and efficient environment. The Practice manager will contribute to maintaining a high level of morale and a caring culture. All staff and nurses report directly to the Practice manager. The Practice Manager acts as the liaison for all communication between staff and the practice partners.
Job Category:
Practice Manager
Who we are:
We are large GP-owned and operated purpose-built medical centre located in Sandringham, Melbourne. Our highly respected team of doctors offer a wide range of high-quality medical services conveniently under one roof: including skin cancer screening, travel medicine, psychology and much more. Our mission is to provide patients with a comfortable environment to communicate their concerns, to promote preventative medicine and to support chronic disease management.
If you want to be part of leading an established, supportive team in a thriving GP clinic then read on…
What you'll do:
- Lead our excellent team of administrative staff who take care of our patients concerns with efficiency and a smile, ensuring our patients feel welcome and listened to regardless of the complexity of the requests.
- Ensure the smooth running of the busy clinic’s day-to-day operations.
- Manage a diverse range of team members (including GPs, Nurses, Admin,) and contractors
- Ensure processes and systems are in accordance with the National Standard for accreditation
- Source and maintain effective relationships with internal and external stakeholders, health providers and community organisations.
What you’ll bring to the team:
- Minimum 5 years’ experience as a senior receptionist or minimum 2 years as a Practice/Office Manager – We are fortunate that our current manager will be able to provide a handover until the end of the financial year.
- Strong leadership, communication and supporting teams providing excellent customer service to patients.
- Experience managing a high volume of patients within a clinic of 25+ GP’s.
- Strong organisation and communication skills, with the ability to liaise with both internal and external stakeholders
- Knowledge of accreditation, patient billing systems and related Medicare funding
- High attention to detail and excellent organisational skills across administration and people management
- Flexible approach to work and able to adapt in a fast-paced environment
- Strong work ethic and can be relied upon to support
Join us in 2022 if you are ready to make a significant contribution to leading our growing clinic. For further information including a copy of a detailed job description please email our Business Manager: Amanda Mantel (amantel@bluffroadmedical.com.au)